Since the generalization of IAM (international advanced manufacturing) in XTC group, the hard facing materials BU in Luoyang plant is adhering to the policy of "chasing quality thermal spray materials products with quality work". Combining with lean production, the BU is committing to create IAM production line. Through IAM, we can made this hard-facing materials production line more precise and provide more professional coating service.
There is a saying about the art of war: food and fodder should go ahead of troops and horses. Therefore the first is to equip the staff with the thinking of lean production, we are focusing on talent cultivation and getting a Six Sigma Green Belt certification and seven junior Lean master certifications.
To control product quality, including process quality improvement and customer complaint improvement by using TQM(Total Quality Management) to ensure the process and final product quality. To improve the stability of the process quality effectively by DMAIC (Define, Measure, Analyze, Improve, Control), DOE (Design of experiment) and SPC (Statistical Process Control). For instance, the range difference of WC-10CO-4Cr tungsten carbide powder is lower within 0.3. Meanwhile, we are establishing a quick feedback channel to ensure timely and effectively handle complains to lower it to 1.7%.
Site improvement is well-regulated by carrying out the 5S and TPM. The application of IE seven techniques greatly reduces artificial errors and improve the efficiency. Among which, the producing lead time of thermal spraying powder is reduced to 10.8 days, which vastly meets the demand of orders.
Lean production is persistent and the innovation is endless. We believe that we can win the customers` favor with quality service and quality products, we will take customer satisfaction as the purpose to keep improving.
